The Ombuds office is a place where student questions, complaints and concerns about the functioning of the University can be discussed confidentially in a safe environment. The Office offers informal dispute resolution services, provides resources and referrals, and helps students consider options available to them. The Office operates independently as a supplement to existing administrative and formal dispute resolution processes and has no formal decision–making authority. The Office is not an advocate for either side in a dispute. Instead, the Ombuds Office is an impartial advocate for fair and consistent treatment. The Office reports administratively to the Vice President for Student Life.
The Ombuds office is a place where student questions, complaints and concerns about the functioning of the University can be discussed confidentially in a safe environment. The Office offers informal dispute resolution services, provides resources and referrals, and helps students consider options available to them
This past fall the University implemented a new Policy on Sexual Misconduct by Students. The policy, which applies to all U-M students as well as participants in University-sponsored programs, took effect August 19. The new policy replaces an interim procedure that was put into effect August 2011 in response to new guidance provided to all universities by the U.S. Department of Education's Office of Civil Rights.
Many of our most difficult conflicts are laden with emotion: doubt, fear, anger, powerlessness, and more. We see or hear something, we experience a negative emotion, and then we often act on that emotion.
At the University of Michigan, as at perhaps all institutions, individual instructors are given broad leeway to manage their classrooms in ways they deem appropriate. Course syllabi and instructor statements provide an opportunity for instructors to establish clear rules and norms of each classroom. And yet, despite best efforts and intentions, conflict can arise especially when instructor and student expectations clash.
Informality is a standard of ombuds practice as outlined by the International Ombudsman Association. What does this standard mean, and how might it be important to you as you explore options for resolving a conflict?