The Ombuds office is a place where student questions, complaints and concerns about the functioning of the University can be discussed confidentially in a safe environment. The Office offers informal dispute resolution services, provides resources and referrals, and helps students consider options available to them. The Office operates independently as a supplement to existing administrative and formal dispute resolution processes and has no formal decision–making authority. The Office is not an advocate for either side in a dispute. Instead, the Ombuds Office is an impartial advocate for fair and consistent treatment. The Office reports administratively to the Vice President for Student Life.
Conflict is often inextricably tied to challenging conversations. Challenging, or crucial, conversations have been defined as those when opinions vary, the stakes are high, and emotions run strong. On campus, think of:
Successful conflict resolution is often far more art than science. When I talk about the work of an ombudsman, and the ways I try to approach conflicts, I am continually reminded of some approaches that can help me do my job better. Below is part 1 of what I like to call some lessons that I am continually learning:
New guidance is now available to help academic units manage situations in which there is concern about whether a student with a mental health impairment is fit for continued enrollment or return to enrollment after an absence. The guidance acknowledges the University's core values of nondiscrimination and inclusiveness, health and safety, the integrity of academic standards, and confidentiality and privacy.
The Ombuds office is a place where student questions, complaints and concerns about the functioning of the University can be discussed confidentially in a safe environment. The Office offers informal dispute resolution services, provides resources and referrals, and helps students consider options available to them
This past fall the University implemented a new Policy on Sexual Misconduct by Students. The policy, which applies to all U-M students as well as participants in University-sponsored programs, took effect August 19. The new policy replaces an interim procedure that was put into effect August 2011 in response to new guidance provided to all universities by the U.S. Department of Education's Office of Civil Rights.