University Resources

Counseling and Psychological Services (CAPS) offers many services aimed at helping students resolve personal difficulties and strengthen the skills, attitudes and knowledge that help enable students to take full advantage of their University experiences. Services include counseling for individuals, couples and groups, referrals to community resources, and crisis intervention. Call CAPS at (734) 764–8312 for more information or to make an appointment.

Student Legal Services provides legal advice and assistance in many areas of the law. The office has a professional staff of full–time attorneys and paralegals assisted by law students and undergraduate volunteers. You may call the office for current walk–in times, (734) 763–9920.

The Office of Student Conflict Resolution administers the Statement of Student Rights and Responsibilities, the University of Michigan policy that details the non–academic rights and responsibilities of students. The office provides educationally focused conflict resolution services, including mediation, as well as educational programs. Call (734) 936–6308.

If you have experienced sexual harassment or discrimination, and you wish to have an informal, off the record conversation about what has happened in order to help you consider your options contact the Ombuds Office. If you wish to file a formal complaint, contact the Office of Institutional Equity at (734) 763–0235.

Off–Campus Housing Mediation Services offers the possibility of speedy out–of–court settlements in landlord–tenant and co–tenant disputes. The service is free, and if you have signed a University–approved lease, you have a right to mediation. Facilitators are available to assist in solving your problem. They are not advocates, however, and cannot argue your case for you; you must do that yourself. Call (734) 763–4105.

The Dispute Resolution Center of Washtenaw and Livingston Counties offers affordable mediation services. The Center is a not–for–profit organization that can assist individuals, groups, and others in working out disagreements. The mediators are trained volunteers. You can reach the Center at 100 N. 4th Avenue, PO Box 8645, Ann Arbor, MI 48107–8645. (734) 222–3745.

Visit Wayne State University’s Campus Conflict Resolution Resources Project. The project is designed to provide helpful dispute resolution information to students, staff, and faculty.

For other resources, look under Mediation Services in the Yellow Pages.